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KUSANAGI Case
Bridgestone uses KUSANAGI Official Support Service to create Moto-Bridge, a new community touchpoint for its motorcyclist users
Issues before service introduction
- Wanted to create a space for close and active communication with motorcyclists
Effect after service introduction
- Implemented features necessary for customer communication at minimal cost and with no technical issues
- Large response from retail stores, and succeeded in creating a new opportunity for communication
